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7 Things We Do Better

The Top 7 Reasons Why You’ll Want To
Work With HaonTech For Your IT Support And Projects

  1. We SPECIALIZE in Working With Small/Medium Businesses.  Our partnership with Small Business Owners that value employee productivity, cybersecurity and compliance, helps them leverage technology better and grow their business.  We are an IT support company in Bergen County New Jersey with certified and trained professional staff that can provide you with a cybersecurity risk assessment and ongoing support.
  2. Speedy Repairs. You should not have to wait around all day for your computer to be repaired. We understand how important your computer network is to you; that is why we offer our remote support services. Thanks to this service, we can securely access your computer network remotely so you don’t have to wait around for a technician to show up. If we can’t fix it remotely, we’ll send a technician over.
  3. Comprehensive and Thorough Cybersecurity Risk Assessment.  Not all IT providers have the same cybersecurity stack like we do.   Our unique value comes into play with our comprehensive cybersecurity stack and risk assessment with onsite physical network diagnostic and external vulnerability checks.  We go onsite and conduct a thorough site survey, take photographs, and document our findings with a comprehensive auditable report for evidence of compliance.
  4. 24x7 Help Desk.  Assistance Is Just a Phone Call Away.  Our well-trained and certified technicians provide onsite and remote support.
  5. We’ll Respond Within 60 Minutes or Less – Guaranteed.  We understand waiting for a technician to respond affects your productivity and customer workflow. You'll be able to service more customers in less time and get paid faster with a money back guarantee 60 minutes or less technical support response time.
  6. No Geek Speak. Our specialists will make sure never to answer your questions using “geek speak.” We’ll listen to your questions, and make recommendations in plain English that you can actually understand.
  7. Strategic Partnerships and Affiliations Used To YOUR Advantage.  We rely heavily in the cloud, technology and our strategic partners to add value to our client relationships. We leverage our partnerships with Microsoft, Dell, Lenovo and other industry leaders to your advantage.

 

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